Experience the PDS Difference

PDS (Paul Davis Systems) is one of the nation's largest full-service mitigation, restoration and reconstruction companies.

Once you are comfortable with our restoration procedures and your property is secure, we quickly start the repair and restoration steps necessary to return your property to its original condition.

We are proficient in all aspects of your insurance claim from contents cleaning to major structural repair.

One call is all you need when PDS is on the job.

For almost 25 years Paul Davis Systems Canada has been a pioneer and leader in the Canadian insurance restoration industry.

Important facts:

  • established in 1985 using the latest computer technology, standardized cost estimating and job management techniques, and specialized restoration equipment.
  • grown from a single office in Scarborough, Ontario to a nationwide organization with 54 offices across Canada
  • represented in the community in every province
  • processing thousands of claims a year

PDS Canada is proud of its long history of restoration industry innovations and unique services such as:

  • the first computerized standard job costing system
  • the first job satisfaction guarantee through an independent organization and fund
  • the first annual training and product update conferences for all offices
  • a PDS National Training Centre providing training on the latest restoration techniques and products
  • strongly enforced national standard operating procedures
  • introduction of "green" biodegradable chemicals to replace traditional cleaning chemicals
  • sets the standard for all involved in the PDS restoration process.
  • goal is to exceed both the property owner's and insurance company's expectation in every way.
  • professional both in the management of the reconstruction and repair process.
  • continuing communication with the property owner and insurance company.
  • Craftsmanship sets the minimum goal for all of the repair work done.

Experience the PDS Difference

Through its PDS National Training Centre and product research group, it is continually evaluating and introducing new equipment, techniques and quality assurance procedures to its offices across the country to continually improve its service level to customers.

In addition, an affiliation with PD Restoration of Jacksonville Florida provides direct access to the latest restoration equipment, training, and processes used throughout the United States.

We have the knowledge and experience to help you through
the trauma of your property loss.

We are experienced in working with governmental regulations, arranging for all inspections required by your mortgage holder, and working with your insurer to determine the extent of the loss for final payment.

Each PDS office is covered by the most comprehensive warranty plan available to protect the interests of the property owner. Ask your local PDS representative for details.

Full-Service Repair
Capabilities for
insured damage
caused by:

  • Water
  • Vandalism
  • Fire/Smoke
  • Wind/Hail
  • Flood
  • Mould
  • Tornadoes
    & other perils

Botanical Disinfectants & Cleaners

A "healthier" clean! PDS was again the industry leader when we adopted the use of Benefect Botanical Disinfectants & Cleaners to provide clients with an alternative to toxic chemical use in their homes and businesses.

Benefect Botanical Disinfectant is a revolutionary plant-based technology that is registered with Health Canada as a hospital grade disinfectant. It kills bacteria, mould and viruses that may result from a property loss and is also ideal for use around those with chemical sensitivities, pets, elderly, young children or respiratory illnesses.

These products are registered with Environment Canada's Eco-Logo program to ensure environmental responsibility.

For more information, please visit
www.benefect.com/canada

Vaportek - the Ozone Alternative

For many years, ozone was the mainstay of our industry for the removal of protein odours. It was effective, but it had drawbacks. In most cases, occupants and pets were required to temporarily relocate.

PDS found a product which the medical industry had been using for years-VAPORTEK. It is cheaper, effective and completely safe.

PDS was the exclusive distributor when it was originally launched in Canada, and we continue to stand behind this product today.

Our first priority is to complete emergency services to mitigate the damage after the loss

Homeowners are contacted within 30 minutes and emergency services provided within 2 hours.

Our next priority is to take whatever steps are necessary to return your property to its original condition and to make your family comfortable during the repair process.

We also offer many other services depending on the extent and type of damage you have experienced.

We know you have a special urgency in getting your property restored to its original condition as quickly as possible. PDS is ready to get the required work started immediately.

Repair
process
steps may
include:

  • deodorizing your property to quickly and permanently remove odors
  • storing furniture and personal belongings
  • providing assistance in relocating if a temporary move is required.

We know that it is hard for you to believe now, but placed in the hands of a restoration
specialist, the restoration of your property can be accomplished with relative ease.

We truly are "The Restoration Specialists." Any property loss is traumatic.
Let us help you "Experience the PDS difference."

The key to a successful restoration is to work with a specialist. In our vast experience
as Restoration Specialists, we have dealt with and solved such problems as:

  • Prevention of further damage after the loss occurs
  • Arrangements for comfortable housing or continuing business operations
  • Restoration of utilities to ensure family comfort
  • Water extraction and emergency services cleaning, restoration and storage of furniture & personal possessions
  • Dry cleaning and laundry for basic clothing needs
  • Protection of property prior to restoration
  • We have also successfully performed over $1 billion in restoration services since 1985

1 Emergency
Response
Services

Homeowners will be contacted within 30 minutes, day or night:

  • Water extraction
  • Emergency board-up
  • Restoration of utility services
  • Contents pack-out and storage
  • Loss containment action

2 Detailed
Appraisal

Our advanced computer estimating system allows us to provide timely, thorough and accurate estimates to the insurance company. The system then effectively assists associates to manage the workflow.

3 Homeowner
Approval

  • Pre-construction meeting to review scope, discuss any changes, and clarify the restoration process
  • Work authorization signed by homeowner for protection of all parties

4 Project
Management

Work crews are made up of specialists in the required trades. They work from detailed computer - prepared work orders with full specifications for each task. Each work order is signed off by the homeowner as approval and acceptance of that phase of the restoration.

5 The PDS
Customer
Experience

  • Regular homeowner contact ensures satisfaction at every step
  • Many projects will be inspected by a Customer Service Representative upon completion
  • On-line or mailed survey at completion of every project
  • Measurable customer satisfaction program using Net Promoter Score

What customers are saying about us...coast-to-coast.

"We would be happy to recommend your company to others."

R.B., Thornhill, Ontario

"You gave a human face
to my restoration project."

Jack and Lorainne Davy, Truro, Nova Scotia

"quick response time, wonderful people, pleasure and relief to have your help"

Don & Marie McBain, Sudbury, Ontario

"personal attention to detail & quality. compassion & understanding"

Gaynor & Jerry Parsons, London, Ontario

"A stressful experience became
less so with your guidance"

Bob & Syliva Brown, North Vancouver, BC